A recall has been issued for certain portable phone chargers (power banks) after reports that defective lithium battery cells may overheat. In some cases, overheating can escalate into a “thermal runaway” event, which can cause smoke, fire, or even an explosion. Because power banks are often used on beds, couches, and inside bags, the risk of burns and property damage can increase quickly if a device fails.
If you own a portable charger that matches a recalled model or lot, stop using it right away. Do not charge it, do not keep it plugged in, and avoid storing it near flammable items until you’ve confirmed next steps.
At a glance
- What: Portable charger (power bank) recall due to lithium battery overheating/explosion risk
- Main concern: Fire, smoke inhalation, burns, and property damage
- What to do: Stop use immediately, identify your model/lot, and request a refund or replacement
- Warning signs: Swelling, hissing, popping, hot casing, odor, discoloration, or leaking
- Urgency: If it’s smoking or very hot, move away and call emergency services if needed
Why lithium batteries can fail dangerously
Lithium-ion and lithium-polymer batteries store a large amount of energy in a small space. If the battery is damaged or has a manufacturing defect—such as internal shorting—heat can build rapidly. Once the battery’s temperature rises beyond a threshold, it can trigger a chain reaction that releases flammable gases and causes ignition.
Failures can occur during charging, while discharging (powering a device), or even while sitting unused, especially if the battery is already compromised.
How to identify an affected portable charger
Recalls usually apply to specific models, serial numbers, or production lots. Check your power bank for:
- Brand and model name/number printed on the back or underside
- Serial number or batch code (often near barcodes or printed on a label)
- Capacity rating (mAh/Wh) and electrical markings
- Purchase channel and date (retailer receipt, online order history)
If labels are worn, check product listings in your email order confirmations or your retailer account history. When in doubt, take photos of the unit and contact the manufacturer’s recall support channel.
Stop use immediately if you notice any of these signs
- Swelling or bulging (power bank looks “puffed up”)
- Excess heat when not charging or when lightly used
- Hissing, popping, crackling, or venting sounds
- Strong chemical or sweet/solvent odor
- Smoke or discoloration around ports
- Leaking fluid or residue
If any of these occur, move the device away from people and flammable items. If it is smoking or actively venting, do not pick it up with bare hands.
What to do if your power bank is recalled
- Stop using it immediately and unplug it from any charger.
- Do not charge it “one last time.” Avoid testing it.
- Store it safely away from combustibles (preferably on a nonflammable surface).
- Follow recall instructions for a refund, replacement, or disposal.
- Do not throw it in the regular trash unless the recall specifically instructs you to.
Safe handling and disposal guidance
Lithium batteries often require special handling. Many communities have e-waste or household hazardous waste drop-offs. If the manufacturer provides a return kit or disposal instructions, follow those directions.
- Keep it away from heat sources and direct sunlight.
- If possible, avoid storing it in a car (temperature swings can increase risk).
- Do not puncture, crush, or open the casing.
- Do not place swollen batteries in sealed containers where pressure could build.
Preventing battery incidents with any portable charger
- Use certified or reputable chargers and cables.
- Avoid charging on beds, couches, or under pillows/blankets.
- Don’t leave charging devices unattended overnight if possible.
- Replace older power banks that run hot, charge inconsistently, or show physical damage.
- Stop using any device that swells or smells unusual.
Frequently asked questions
Can I keep using it until I get a replacement?
No. If your unit is part of the recall, stop using it immediately. Lithium battery failures can be sudden and severe.
What if it’s already swollen?
Treat swelling as a high-risk warning sign. Do not charge it. Move it away from flammable items and follow the manufacturer’s recall instructions. If it begins smoking or venting, evacuate the area and call emergency services.
What information should I have when I contact support?
Model number, serial/batch code, photos of the label, where you purchased it, and purchase date (if known). Keep receipts or order confirmations if available.